I have a strong professional background that combines healthcare customer service experience with hands-on inventory management. In my healthcare roles, I developed a solid understanding of HIPAA regulations, consistently handling sensitive patient information with confidentiality, accuracy, and professionalism while delivering high-quality customer support. Alongside this, my experience as an inventory clerk strengthened my organizational, data entry, and problem-solving skills, allowing me to efficiently track supplies, maintain accurate records, and support daily operations. Together, these experiences reflect my ability to work in detail-oriented environments, communicate effectively, and adapt across both customer-focused and operational roles.
Experience: Less than 6 months
I have worked with a US health insurance account at ResultsCX. I had direct conversations with members or customers about their healthcare accounts. I assisted them with their enrollment, medications and payment.
Experience: Less than 6 months
I hve been managing inevntory for our bakery for two years, and I am confident in my abilities to organize, audit, and encode data.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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