Data Entry, E-commerce & Customer Service Specialist

I have nearly two years of experience providing customer support for e-commerce operations. My responsibilities included assisting customers with order status, account inquiries, payment concerns, and other order-related questions within their Faire account. I also managed order tracking, returns, refunds, and disputes through the Faire platform, ensuring timely updates and high customer satisfaction. I am detail-oriented, reliable, and familiar with e-commerce workflows.

I have experience handling data entry and record-keeping during my OJT, where I supported financial documentation and administrative operations. Additionally, as a Customer Service Representative, I maintained accurate customer records and order details within the Faire platform, ensuring data accuracy and timely updates. I am detail-oriented, reliable, and efficient in managing information.

I have almost two years of experience as a Customer Service Representative, where I assisted customers with order status, inquiries, account issues, payment concerns, and other order-related questions within their Faire account. I handled returns, refunds, and disputes, maintained accurate customer records, and provided professional support across multiple channels. I am detail-oriented, reliable, and knowledgeable in using the Faire e-commerce platform for order tracking and issue resolution.