Carlyn

Skilled Customer Service and Healthcare Support Specialist with 6+ years experie

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Overview

Looking for full-time work (8 hours/day)

at $4.93/hour ($953.34/month)

High school diploma

Last Active

July 3rd, 2026 (17 days ago)

Member Since

October 17th, 2025

Profile Description

I’m a reliable Virtual Assistant with hands-on experience from Optum and Teleperformance, where I supported healthcare accounts and handled customer service in fast-paced environments.

At Optum, I worked on healthcare-related tasks such as patient support, appointment coordination, and ensuring accurate records. At Teleperformance, I handled customer inquiries via phone, chat, and email while maintaining a professional and friendly tone.

I can help you with email and calendar management, customer or patient support, data entry, and general admin tasks. I’m detail-oriented, organized, and always make sure my work is accurate and up to date.

I communicate clearly, work independently, and follow instructions well. I’m also committed to providing reliable support and building long-term working relationships.

Top Skills

Customer Support » Healthcare

Experience: 2 - 5 years

Experienced in providing high-quality support to healthcare providers, including doctors’ offices and hospitals, assisting with patient inquiries, insurance authorizations, and care coordination. Skilled in handling complex accounts, resolving issues efficiently, and ensuring compliance with healthcare regulations while maintaining excellent provider and patient satisfaction.

Customer Support » Customer Service

Experience: 5 - 10 years

Experienced in delivering exceptional support to clients, resolving inquiries efficiently, and managing sensitive information with accuracy and professionalism. Skilled in problem-solving, communication, and maintaining customer satisfaction.

Other Skills

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu, Cebu

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”