Joselle
Remote Customer Support & Guest Relations Specialist | STR/Property Management VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.17/hour ($1,000.00/month)
Bachelors degree
Last Active
July 7th, 2026 (10 days ago)
Member Since
September 27th, 2025
Profile Description
Customer support specialist with 12+ years across technical support, hospitality, and guest relations — including Apple “Rockstar” recognition (95%+ CSAT) and a consistent record of meeting or exceeding CSAT targets across every role held. Experienced with high-volume call/chat support (up to 150+ daily), reservation/PMS platforms (ResyOS, Guesty, HostAway), and billing/account support.
Top Skills
Real Estate » Short Term Rentals
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 10+ years
Office and Administration » Quality Assurance
Experience: 2 - 5 years
Other Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Office and Administration » Administrative Support
Experience: 5 - 10 years
Office and Administration » Team Leadership
Experience: 2 - 5 years
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, NCR
- Tests Taken
- IQ
- Score: 122
- DISC
- Dominance: 20 %
- Influence: 7 %
- Steadiness: 35 %
- Compliance: 38 %
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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