Overview
Looking for full-time work (8 hours/day)
at $2.99/hour ($576.00/month)
Bachelors degree
Last Active
October 20th, 2025 (234 days ago)
Member Since
August 4th, 2025
Profile Description
Enthusiastic and adaptable Workforce Management professional with over 4 years of experience in real-time queue management, SLA/KPI reporting, and performance optimization. Adept at utilizing tools like Excel (with basic macros), Power BI, and Zendesk to track, analyze, and report on key performance metrics. Proven ability to work effectively across cross-functional teams, ensuring smooth scheduling, operational efficiency, and adherence to service level agreements (SLA). Known for delivering accurate and actionable insights that drive operational improvements and exceed customer expectations
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 2 - 5 years
Software » Application Performance Management
Experience: 2 - 5 years
Office and Administration » Collaboration
Experience: Less than 6 months
Office and Administration » AI Tools » ChatGPT
Experience: 2 - 5 years
Other Skills
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Calendar Management » Scheduling
Experience: 2 - 5 years
Office and Administration » Data analysis » Data Visualization
Experience: 2 - 5 years
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cavite City, Cavite
- Tests Taken
- IQ
- Score: 107
- DISC
- Dominance: 34
- Influence: 4
- Steadiness: 32
- Compliance: 30
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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