Diana

Customer Service Representative I Chat Support Expert

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $2.36/hour ($454.56/month)

Bachelors degree

Last Active

November 25th, 2025 (211 days ago)

Member Since

July 17th, 2025

Profile Description

In my 2 years of experience in the BPO sector, this seasoned outbound sales specialist helps companies with back-end operations and client engagement.
My experience in outbound sales has improved my ability to persuade, communicate, and problem-solving abilities—enabling me to manage client follow-ups, cold calling, lead generation, and appointment scheduling with effectiveness. I strive to provide effective, dependable virtual support that is customized to each client's specific objectives. I am skilled with a variety of technologies and platforms, renowned for my proactive approach, capacity to multitask under pressure, and dedication to confidentiality. Right now, I'm looking for new chances to use my experience and support companies' expansion in the rapidly evolving digital landscape.

Communication Skills- fluent in both verbal and written communication.
Critical Thinking and problem solving skills
Typing skills- 60WPM
Multi-tasking skills
Fast learner - willing to be trained

Top Skills

Accounting » Payroll

Experience: Less than 6 months

Marketing » Copywriting

Experience: Less than 6 months

Marketing » Content Creation » Video Content Creation

Experience: Less than 6 months

Customer Support » Healthcare

Experience: 1 - 2 years

I've been doing outbound/inbound calls specifically for healthcare insurance to be exact in healthcare industry doing some administrative task and some CRM data entry for client engagement and client details and sales information.