Paulyn
Medical Virtual Assistant | Orthodontics Virtual Assistant | Customer Service Re
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.69/hour ($909.09/month)
Bachelors degree
Last Active
July 20th, 2026 (2 days ago)
Member Since
June 23rd, 2025
Profile Description
Hi! I’m an experienced Medical Virtual Assistant and Orthodontics Va for 2 years in healthcare support and over 6 years of customer service expertise, including a role as a subject matter expert (SME) in BPO operations.
-Proficient in scheduling patient appointments, managing and maintaining accurate medical records, and resolving patient and customer issues with professionalism and empathy.
-Skilled in multitasking within fast-paced environments while ensuring strict compliance with HIPAA and patient confidentiality standards.
- Adept at utilizing EHR systems, telehealth platforms, and BPO best practices to optimize workflow, enhance service quality, and improve overall patient and customer satisfaction.
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
Professional Services » Medical Services » Patient Care
Experience: 1 - 2 years
Professional Services » Medical Services » Medical Coding
Experience: 1 - 2 years
Other Skills
Professional Services » Medical Services » HIPAA Compliance
Experience: 1 - 2 years
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bocaue, Bulacan
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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