E-Commerce VA|Shopify|Email handling l Order Fulfilment

Overview

Looking for full-time work (8 hours/day)

at $3.90/hour ($755.20/month)

Bachelors degree

Last Active

July 18th, 2026 (4 days ago)

Member Since

June 7th, 2025

Profile Description

FOCUS ON GROWTH — I'LL HANDLE THE OPERATIONS

Shopify Virtual Assistant | E-commerce Operations | Customer Support | Order Management

Looking for a reliable Shopify Virtual Assistant who can help manage your daily operations while delivering excellent customer support?

With hands-on experience in Shopify customer support, order processing, inventory coordination, shipping management, and e-commerce operations, I help businesses stay organized, improve customer satisfaction, and keep their stores running smoothly.

Need Help Managing Your E-commerce Operations?

Here's where I can help:

Inventory Management
Running low on stock? Overselling products? Inventory doesn't have to be a headache. I help organize inventory, monitor stock levels, track product availability, and keep your store updated to reduce errors and improve efficiency.

Order Processing & Management
From new orders to fulfillment, I help process orders accurately, monitor order status, coordinate with suppliers or warehouses, and ensure everything moves smoothly from purchase to delivery.

Customer Support (Email & Shopify Inbox)
Great customer service builds loyal customers. I respond to customer inquiries, provide order updates, answer product questions, and handle concerns professionally through Shopify Inbox and email support.

Shipping & Fulfillment Coordination
Lost packages and "Where's my order?" emails can quickly pile up. I monitor shipments, coordinate fulfillment, follow up on deliveries, and keep customers informed every step of the way.

Returns & Refund Management
Returns happen—and so do frustrated customers. I professionally manage refund requests, return cases, and customer concerns while helping create a positive customer experience whenever possible.

Product Listing & Store Organization
Knowledgeable in Shopify product management, including product listings, variants, collections, pricing updates, and store organization. I help keep your online store accurate, organized, and easy for customers to shop.

Reporting & Documentation
Because organized data leads to better decisions. I maintain spreadsheets, order trackers, inventory reports, customer logs, and operational documentation so important information is always accessible and up to date.

Tools & Platforms

• Shopify
• Help Scout
• Google Workspace
• Microsoft Office (Excel, Word)
• Google Sheets
• Canva
• ChatGPT & AI Tools
• Notion
• Monday com
• Salesforce

If you are looking for a dedicated E-Commerce VA who can step in and take immediate ownership of your Shopify operations, Email handling, and Order Fulfillment, I would love to join your team.

Let's connect and discuss how I can keep your customer support emails at zero, streamline your order fulfillment lifecycle, and help your e-commerce business run smoothly!