I have 14 years of experience in the Merchandising department at Marks & Spencer, where I’ve handled multiple categories, including Home, Gifting, Christmas, Beauty, Toys, and Womenswear. Over the years, I’ve developed expertise in merchandise planning, sales forecasting, and inventory optimization. I have a strong track record of managing OTB, analyzing trends, and ensuring the right product mix to maximize sales and profitability.
Experience: 10+ years
I have developed strong brand analysis skills through 15 years of experience in retail merchandising across multiple categories including Home, Christmas, Beauty, and Womenswear at Marks and Spencer. My work involved assessing brand performance, analyzing customer trends, reviewing product sell-through, and making data-driven decisions to optimize assortments. I have regularly evaluated brand positioning against competitors, identified growth opportunities, and contributed to strategic planning through insights derived from sales reports, customer feedback, and market trends. My expertise in Excel and retail systems further supports my ability to conduct in-depth analysis and translate findings into actionable merchandising strategies.
Experience: 10+ years
I have enough experienced and detail-oriented Merchandiser with over 15 years of progressive experience at Marks and Spencer, across categories such as Home, Christmas, Beauty, and Womenswear. I am skilled in managing the end-to-end merchandising process—from planning and allocation to replenishment and performance analysis—ensuring the right products are available at the right time, place, and quantity. My strengths include analyzing sales and stock data to support strategic decisions, managing OTB (Open to Buy), identifying trading opportunities, and implementing markdown strategies to optimize margin and sell-through. I am proficient in Excel and merchandising systems, enabling to deliver accurate forecasts, create actionable reports, and support smooth supply chain operations. I thrives in fast-paced environments, works cross-functionally with buying, planning, supply chain, and store teams, and demonstrates a strong commercial mindset with a customer-first approach. My experience in seasonal categories like Christmas and holiday shop highlights my adaptability and sharp focus on critical trading windows.
Experience: 1 - 2 years
I have a solid foundation in administrative work, built from my early years as an Administrative Assistant in the merchandising department at Marks and Spencer. I am organized, efficient, and detail-oriented, with a proven ability to manage multiple tasks, coordinate schedules, and maintain accurate records and reports. My strengths include managing data entry with precision, preparing presentations and documents for meetings, handling communications across teams, and ensuring smooth day-to-day operations. I am skilled in using Microsoft Office tools, especially Excel, Word, and Outlook, and is known for my reliability and discretion when handling sensitive information. My proactive mindset and strong support skills laid the groundwork for my successful growth into more senior merchandising roles, showcasing my ability to learn quickly, stay dependable under pressure, and support team objectives with excellence.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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