Customer support specialist / email and chat support

Overview

Looking for full-time work (9 hours/day)

at $2.49/hour ($540.00/month)

Bachelors degree

Last Active

June 9th, 2026 (2 days ago)

Member Since

April 21st, 2025

Profile Description

. While I may not have as much experience as some of the other applicants, I am eager to bring my skills and strong work ethic to the role. I am confident in my ability to learn quickly and contribute positively to your team.
I have a solid background in the hospitality industry, customer service, and e-commerce, I am confident in my ability to bring valuable experience and a customer-centric mindset to your project.
Over the past year, I have had the privilege of working in various customer support roles, starting with a chat support position at Bed Bath & Beyond, where I assisted with customer inquiries and product-related issues. This experience helped me refine my communication and problem-solving skills. I then transitioned
into a customer service representative role at ---------- , where I played a key part in resolving booking issues and ensuring customer satisfaction. Most recently, I worked as a Junior Brand Ambassador at DivBrands, where I was responsible for managing email communications in the e-commerce/retail space.
Throughout these roles, I gained proficiency in several tools, including Salesforce, Ted, Gorgias, and Slack. I am also comfortable using Microsoft Office tools such as Word, Excel, and PowerPoint. I consistently managed a high volume of customer interactions, handling over 60-80 emails daily and maintaining an 85%
customer satisfaction rate.Additionally, I resolved 30+ customer inquiries per day efficiently, ensuring a positive experience for each customer.