Angel

Administrative Support | Customer Support | Fraud Detection Analyst | Collection

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelor's degree

Last Active

May 25th, 2026 (17 days ago)

Member Since

March 17th, 2025

Profile Description

Customer support and financial services professional with inbound and outbound calls experience in fraud detection, KYC verification, credit card account management, and healthcare collections. Recognized as a Top Trainee and Top Collector, known for accuracy, clear communication, and great performance in fast-paced environments.

Key Skills: Fraud detection, KYC/identity verification, customer support, debt collections.

Experienced with Avaya, Amazon Connect, LVCC, LexisNexis, PowerCurve, TSYS, and other internal CRM systems. I document cases accurately, handle multiple systems efficiently, and thrive in remote environment.

Seeking long-term remote opportunities where I can contribute my skills in financial operations and customer support.

Top Skills

Experience: 1 - 2 years

Handled high-volume customer inquiries, resolved account issues, and maintained quality standards for international clients.

Experience: 1 - 2 years

Experienced in analyzing credit card transactions, identifying suspicious activity, and maintaining compliance with fraud prevention protocols.

Experience: 1 - 2 years

Managed healthcare and credit accounts, negotiated payment arrangements, and improved recovery performance while maintaining compliance and documentation accuracy.

Other Skills

Basic Information

Age
22
Gender
Female
Website
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Address
Navotas City
Tests Taken
IQ
Score:  90
DISC
Dominance: 59%
Influence: 9%
Steadiness: 16%
Compliance: 16%
English
C1(Advanced)
Government ID
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