Customer support and financial services professional with inbound and outbound calls experience in fraud detection, KYC verification, credit card account management, and healthcare collections. Recognized as a Top Trainee and Top Collector, known for accuracy, clear communication, and great performance in fast-paced environments.
Key Skills: Fraud detection, KYC/identity verification, customer support, debt collections.
Experienced with Avaya, Amazon Connect, LVCC, LexisNexis, PowerCurve, TSYS, and other internal CRM systems. I document cases accurately, handle multiple systems efficiently, and thrive in remote environment.
Seeking long-term remote opportunities where I can contribute my skills in financial operations and customer support.
Experience: 1 - 2 years
Handled high-volume customer inquiries, resolved account issues, and maintained quality standards for international clients.
Experience: 1 - 2 years
Experienced in analyzing credit card transactions, identifying suspicious activity, and maintaining compliance with fraud prevention protocols.
Experience: 1 - 2 years
Managed healthcare and credit accounts, negotiated payment arrangements, and improved recovery performance while maintaining compliance and documentation accuracy.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.