Io
Virtual Assistant (Data Entry),Customer Service Specialist, Order Taking, Sales,
Overview
Looking for full-time work (8 hours/day)
at $4.47/hour ($864.00/month)
Bachelors degree
Last Active
July 12th, 2026 (7 days ago)
Member Since
February 28th, 2025
Profile Description
Customer service and technical support professional with over 10 years of experience in the Business Process Outsourcing (BPO) industry, complemented by recent experience as a Virtual Assistant specializing in billing and data operations. Proven ability to manage remote administrative tasks including invoice processing, data validation, quality checks, and coordination with finance and operations teams. An effective communicator, self-motivated, and detail-oriented professional who works well independently or in team environments, consistently meeting accuracy, compliance, and deadline requirements.
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
I handled inbound calls from shareholders and prospective shareholders, responding to client telephone inquiries with accuracy and professionalism to ensure their needs were met. I consistently followed account verification procedures and adhered to call handling requirements during customer interactions. I provided detailed information on account-specific and procedural topics, including balances, closing prices, portfolio performance, and quotes. Additionally, I managed food and water delivery services.
Other Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Responsible for managing various customer issues depending on account assignment; transactions can be related to warranty claims, client inquiries, and product support.
Customer Support » Sales Support » Food Service
Experience: 6 months - 1 year
Responsible for placing beverage delivery orders, tracking and following up on order status, offering new products, reviewing bills, and escalating issues when needed.
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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