I am a versatile professional with experience in customer service, legal support, credit investigation, and freelancing. With a degree in Hotel and Restaurant Management from STI College Baliuag, I have developed strong skills in communication, problem-solving, and attention to detail. Currently, I work as a Process Associate at Concentrix, handling calls, chats, and ticketing for an e-commerce account. My background includes roles as a Court Litigation Officer at SP Madrid Law Firm and a Credit Investigator at Honda Motorsports Inc. I also have extensive experience as a freelance writer, virtual assistant, and entrepreneur. Proficient in Microsoft Office, Google Suite, Canva, and CRM tools, I am a continuous learner who thrives in dynamic environments. Passionate about efficiency, leadership, and innovation, I am committed to delivering excellence in every opportunity I pursue.
Experience: Less than 6 months
Concentrix BPO
Experience: Less than 6 months
Experience: Less than 6 months
Work from SP Madrid Lawfirm
Experience: Less than 6 months
Work in BPO
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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