Seasoned professional with extensive experience in back office operations, product research, and
Skills Summary:
*Back Office Assistant & Representative:
-BPO Industry Expertise: Gained extensive experience working with Grab Singapore, handling high volumes of DAX applications.
-Application Review & Decision-Making: Skilled in receiving, reviewing, and verifying the accuracy of DAX applications, making informed decisions on whether to approve or reject.
-Organizational Skills: Demonstrated ability to manage and prioritize tasks efficiently to maintain productivity and accuracy.
*Product Research Analyst:
-E-commerce Product Research: Experienced in researching products on eBay to identify profitable suppliers.
-Supplier Sourcing: Capable of identifying reliable and profitable suppliers, ensuring alignment with business objectives.
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-Customer Inquiry Management: Expertise in managing customer inquiries and providing timely, accurate responses via
-Effective Communication: Strong written communication skills, focused on delivering exceptional customer service.
-Efficiency & Quality: Ability to handle a high volume of
Experience: Less than 6 months
Strong eye for detail to ensure all information is correct.
Experience: Less than 6 months
Capable of making informed decisions on application approvals and rejections.
Experience: 2 - 5 years
Proficient in handling large volumes of data accurately and efficiently.
Experience: Less than 6 months
Written Communication: Strong skills in composing clear and concise emails.
Experience: Less than 6 months
Skilled in addressing customer inquiries and resolving issues.
Experience: Less than 6 months
Excellent ability to prioritize and manage tasks.
Experience: Less than 6 months
Ability to identify and resolve issues effectively.
Experience: Less than 6 months
Skilled in conducting thorough market research to identify trends and opportunities.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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