Sheila

Back Office Assistant & Email Support

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Overview

Looking for part-time work (5 hours/day)

at $2.82/hour ($340.00/month)

Bachelors degree

Last Active

June 6th, 2026 (4 days ago)

Member Since

January 12th, 2025

Profile Description

Seasoned professional with extensive experience in back office operations, product research, and email support. Proven ability to thrive in fast-paced environments, particularly within the BPO industry. Highly skilled in administrative tasks, product research, and customer communication, with a strong focus on accuracy, efficiency, and customer satisfaction.



Skills Summary:



*Back Office Assistant & Representative:

-BPO Industry Expertise: Gained extensive experience working with Grab Singapore, handling high volumes of DAX applications.

-Application Review & Decision-Making: Skilled in receiving, reviewing, and verifying the accuracy of DAX applications, making informed decisions on whether to approve or reject.

-Organizational Skills: Demonstrated ability to manage and prioritize tasks efficiently to maintain productivity and accuracy.



*Product Research Analyst:

-E-commerce Product Research: Experienced in researching products on eBay to identify profitable suppliers.

-Supplier Sourcing: Capable of identifying reliable and profitable suppliers, ensuring alignment with business objectives.



* Email Support Specialist:

-Customer Inquiry Management: Expertise in managing customer inquiries and providing timely, accurate responses via email.

-Effective Communication: Strong written communication skills, focused on delivering exceptional customer service.

-Efficiency & Quality: Ability to handle a high volume of emails while maintaining quality and efficiency in responses.

Top Skills

Experience: Less than 6 months

Strong eye for detail to ensure all information is correct.

Experience: Less than 6 months

Capable of making informed decisions on application approvals and rejections.

Experience: 2 - 5 years

Proficient in handling large volumes of data accurately and efficiently.

Other Skills

Experience: Less than 6 months

Written Communication: Strong skills in composing clear and concise emails.

Experience: Less than 6 months

Skilled in addressing customer inquiries and resolving issues.

Experience: Less than 6 months

Excellent ability to prioritize and manage tasks.

Experience: Less than 6 months

Ability to identify and resolve issues effectively.

Experience: Less than 6 months

Skilled in conducting thorough market research to identify trends and opportunities.

Basic Information

Age
33
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
English
C1(Advanced)
Government ID
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