Social Media Management | Customer Support| Canva & Content Creation

Overview

Looking for full-time work (8 hours/day)

at $3.28/hour ($636.35/month)

Associates degree

Last Active

July 20th, 2026 (2 days ago)

Member Since

October 3rd, 2024

Profile Description

I am a reliable and detail-oriented Virtual Assistant with over 3 years of hands-on experience supporting online businesses through social media management, customer support, and e-commerce assistance. I help businesses stay organized, responsive, and visible online while ensuring customers receive fast and professional service.

My experience includes managing Facebook and TikTok pages, responding to messages and comments, engaging with potential customers, and maintaining active social media communities. I create promotional graphics using Canva and short-form marketing videos using CapCut to increase engagement and improve brand visibility. I also assist with product listing, order processing, shipment tracking, and supplier sourcing to keep online stores running smoothly.

In addition, I have strong customer service experience from both online and retail environments. I handle customer inquiries, provide product information, monitor inventory, and maintain sales records while ensuring a positive customer experience.

Tools I regularly use include Canva, CapCut, Meta Business Suite, Hootsuite, ChatGPT, basic spreadsheet tracking, Calendly, Facebook, TikTok, and Instagram.

I am highly organized, proactive, and comfortable handling multiple tasks such as inbox management, content posting, customer engagement, and administrative support. I am ready to support business owners who need a dependable Virtual Assistant to help manage their daily operations and grow their online presence.