John

L1 Support

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.66/hour ($1,088.00/month)

Bachelors degree

Last Active

September 5th, 2025 (295 days ago)

Member Since

September 1st, 2024

Profile Description

A reliable individual who as an experience working with data analysts, data scientists and data engineers as an L1 support. Was able to provide quality support and contribute insights on certain issues. Helped on enhancing the tool used to improve the efficiency of the team’s process. Has a strong troubleshooting skill and adaptable to new technologies.

Top Skills

Customer Support » Technical Support

Experience: 6 months - 1 year

I provided support to data analysts, data scientists, data engineers, and occasionally the marketing/sales team. During my time working with them, I encountered different types of issues, from simple ones such as users getting locked out or not having access to certain platforms or databases, to more complex technical problems that prevented them from receiving the data they were expecting.

Office and Administration » Microsoft Outlook

Experience: 2 - 5 years

Other Skills

Office and Administration » PowerApps

Experience: 6 months - 1 year

I updated the application used by our team.

Customer Support » SaaS » Power Automate

Experience: 6 months - 1 year

I created and debugged workflows to help improve our team's process.

Basic Information

Age: 26

Gender: Male

Website: Sign Up with Pro Account to View

Address: CITY OF SAN JOSE DEL MONTE, Bulacan

Tests Taken: IQ
Score: 135

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”