Sarah
Customer Support Specialist (Zendesk, Salesforce, Magento)
Verified
Overview
Looking for full-time work (8 hours/day)
at $3.77/hour ($727.26/month)
Bachelors degree
Last Active
June 30th, 2026 (4 days ago)
Member Since
August 8th, 2024
Profile Description
Hi! I'm a dedicated Customer Service Professional with 7 years of experience helping customers through
In addition, I also have experience in Social Media Management, including content creation, scheduling posts, basic graphic design, and audience engagement. I'm organized, detail-oriented, and always eager to learn new tools and skills.
Let's work together!
Top Skills
Marketing » Social Media Management
Experience: 1 - 2 years
Customer Support » Email Support
Experience: 5 - 10 years
I have 7 years of experience providing top-notch customer support to clients worldwide via email, using CRM tools to manage interactions efficiently. My responsibilities include: - Responding to general inquiries with clarity and professionalism - Processing orders, tracking shipments, and resolving delivery issues - Handling warranty claims, replacements, returns, and refunds - Managing cancellations and ensuring customer satisfaction throughout the process - Maintaining accurate records and timely follow-ups through CRM platforms I take pride in delivering consistent, empathetic, and solution-oriented service that builds trust and loyalty.
Customer Support » Chat Support
Experience: 5 - 10 years
Other Skills
Design » Graphic Design » Canva
Experience: Less than 6 months
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cainta, Rizal
- Tests Taken
- IQ
- Score: 107
- DISC
- Dominance: 27
- Influence: 15
- Steadiness: 27
- Compliance: 32
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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