Sarah
Customer Support Specialist | Email & Live Chat | Zendesk CRM Support
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.22/hour ($818.18/month)
Bachelors degree
Last Active
June 5th, 2026 (3 days ago)
Member Since
August 8th, 2024
Profile Description
Hi! I'm a dedicated Customer Service Professional with 7 years of experience helping customers through
I also have experience in Social Media Management, including content creation, scheduling posts, basic graphic design, and audience engagement. I'm organized, detail-oriented, and always eager to learn new tools and skills.
If you're looking for someone reliable, friendly, and committed to helping your business grow, I'd love to work with you.
Top Skills
Marketing » Social Media Management
Experience: 1 - 2 years
Customer Support » Email Support
Experience: 5 - 10 years
I have 7 years of experience providing top-notch customer support to clients worldwide via email, using CRM tools to manage interactions efficiently. My responsibilities include: - Responding to general inquiries with clarity and professionalism - Processing orders, tracking shipments, and resolving delivery issues - Handling warranty claims, replacements, returns, and refunds - Managing cancellations and ensuring customer satisfaction throughout the process - Maintaining accurate records and timely follow-ups through CRM platforms I take pride in delivering consistent, empathetic, and solution-oriented service that builds trust and loyalty.
Design » Graphic Design » Canva
Experience: 1 - 2 years
With nearly a year of hands-on design experience using Canva, I specialize in creating clean, minimalist visuals that resonate with modern aesthetics. However, I’m also flexible and skilled in producing bold, maximalist designs when preferred by clients. I have a keen eye for color harmony and composition, ensuring every design is visually appealing and aligned with brand identity. My work primarily focuses on social media graphics, brand logos, and product packaging.
Other Skills
Customer Support » Chat Support
Experience: 5 - 10 years
Video Editing » CapCut
Experience: 6 months - 1 year
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cainta, Rizal
- Tests Taken
- IQ
- Score: 107
- DISC
- Dominance: 27
- Influence: 15
- Steadiness: 27
- Compliance: 32
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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