Detail-oriented P&C Insurance Virtual Assistant with experience supporting U.S. insurance agencies through policy servicing, quoting, endorsements, renewals, COI processing, and accurate insurance data entry. Proficient in Applied Epic, QQ Catalyst, and EZLynx, with experience managing carrier portals, policy documentation, and client records.
In addition to insurance operations, I provide administrative and accounting support, including bookkeeping, accounts payable/receivable, bank reconciliation, Excel reporting, Google Sheets, and data entry. I am organized, reliable, and committed to delivering accurate work while meeting deadlines.
Core Skills: Applied Epic, QQ Catalyst, EZLynx, Insurance CSR, Policy Servicing, COIs, Endorsements, Renewals, Customer Service, Bookkeeping, Accounting, Data Entry, Microsoft Excel, Google Workspace, Administrative Support.
Experience: 1 - 2 years
I specialize in bookkeeping tasks, including managing accounts payable and receivable, preparing financial statements, and ensuring precision in all financial operations. My expertise extends to using accounting software such as QuickBooks and XERO, making financial processes seamless for the businesses I work with.
Experience: 5 - 10 years
In previous role as Customer Service support and Sales Specialist, I honed my skills in responding to customer inquiries and providing timely assistance. This diverse background has equipped me with a comprehensive understanding of both financial management and customer relations.
Experience: 2 - 5 years
Dedicated Sales Specialist with expertise in identifying sales opportunities, building client relationships, and achieving revenue targets. Strong analytical and communication skills, with a focus on delivering solutions that meet customer needs and drive business success.
Experience: Less than 6 months
I acquired this skills through online bookkeeping course where we are given an actual case and hands-on experience from creating Account to Bank Reconciliation and Financial Reports. I am Xero Advisor Certified.
Experience: Less than 6 months
I acquired this skills through online bookkeeping course where we are given an actual case and hands-on experience from creating Account to Bank Reconciliation and Financial Reports.
Experience: 2 - 5 years
As an accounting and Sales Analyst, I pride myself on being detail-oriented, ensuring that every financial record is accurate and every transaction is properly accounted for.
Experience: 1 - 2 years
I acquired this skill through my previous job where I have to present weekly my sales analysis and I used Canva to make my presentation.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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