Subject Matter Expert | Customer Service Representative | Spanish Bilingual

Overview

Looking for part-time work (5 hours/day)

at $3.36/hour ($400.00/month)

Bachelors degree

Last Active

June 13th, 2026 (9 days ago)

Member Since

May 20th, 2024

Profile Description

With experience in customer support, virtual assistance, and digital content management, I bring a strong combination of communication skills, organization, and creativity that can help businesses build and maintain a strong social media presence.

In my professional experience working with global companies such as RIA Money Transfer, Concentrix, and Amazon, I developed strong skills in customer engagement, problem-solving, and communication across different platforms including chat, email, and phone. These experiences helped me understand how to communicate effectively with different audiences—an essential skill when managing social media communities.

Alongside my customer service work, I also provide virtual assistant services where I assist with tasks such as content coordination, scheduling, data management, and online communication. I am comfortable using tools like Google Workspace, Trello, and other productivity platforms to keep projects organized and running smoothly.

As a Social Media Manager, I can help with:
• Content planning and scheduling
• Writing engaging captions and optimizing hashtags
• Managing comments, messages, and community engagement
• Organizing content calendars
• Monitoring performance and improving social media strategy

I am reliable, detail-oriented, and passionate about helping brands grow their online presence. I would love the opportunity to support your team and contribute to the growth of your social media platforms.