Overview
Looking for full-time work (8 hours/day)
at $4.13/hour ($800.00/month)
Bachelors degree
Last Active
November 17th, 2024 (567 days ago)
Member Since
April 15th, 2024
Profile Description
Highly adept professional with 5 years of extensive expertise in customer service,
billing management & technical issue resolution for telecommunications
industry. Proficient in monitoring sales progress, developing strategies,
managing customer relations while collaborating with several teams
through guided coaching and call monitoring to realize expected targets.
Graduated with Latin Honors and have been promoted as Subject Matter Expert in my last workplace after few months of working in the company. Have been awarded as top SME for the handled cluster with several nominations on other awards.
Top Skills
Customer Support » Sales Support » Trustee Sales Tracking
Experience: 6 months - 1 year
Always exceeded expected target for completed sales and monitor issued sales daily, maintained customer satisfaction by doing follow up calls on issued orders and by anticipating their needs.
Customer Support » Customer Service
Experience: 5 - 10 years
Exceptional customer service skills handling billing, technical and sales account from major TELCO companies from the US.
Customer Support » Customer Relationship Management
Experience: 5 - 10 years
Promoted as Subject Matter Expert and handled escalation calls daily.
Other Skills
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- DAVAO CITY, Davao del Sur
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 13
- Influence: 18
- Steadiness: 31
- Compliance: 38
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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