Overview
Looking for full-time work (8 hours/day)
at $3.32/hour ($640.00/month)
Bachelors degree
Last Active
May 2nd, 2024 (770 days ago)
Member Since
March 26th, 2024
Profile Description
I have a Bachelor's Degree in Hotel and Restaurant Management. Before working from home, I worked as a Customer Associate at LBC Express Inc. for 3 years and 9 months, providing effective customer service to all our clients' interactions: processing cargo and parcel acceptance, bill payment, and Money remittance. Manage and resolve all clients’ inquiries and concerns, Assist with tracking packages and providing updates to customers as needed. Process returns, and exchanges accurately and efficiently. In addition to that, I also worked as a Customer Service Representative in Philippine Pizza Hut Delivery for 1 year and 11 months, Efficiently and accurately processing customer orders via phone calls, Answering customer inquiries, providing information, and resolving issues promptly. Utilized upselling techniques to promote additional products, contributing to increased sales revenue. I have a strong background in Customer service, Data Entry, and Other Admin Support. I am familiar with Google Workspace, MS Office, and
Top Skills
E-Commerce » Product Sourcing
Experience: Less than 6 months
I completed an internship in Online Arbitrage Product Sourcing where I used specific criteria and AMP Seller to locate profitable items.
E-Commerce » Online Arbitrage
Experience: Less than 6 months
I completed an internship in Online Arbitrage Product Sourcing where I used specific criteria and AMP Seller to locate profitable items.
E-Commerce » Amazon » Seller Amp SAS
Experience: Less than 6 months
I completed an internship in Online Arbitrage Product Sourcing where I used specific criteria and AMP Seller to locate profitable items.
Other Skills
Office and Administration » Microsoft Excel
Experience: 10+ years
I have knowledge and I can navigate the application years from school to work sometimes
Office and Administration » Microsoft Word
Experience: 10+ years
I have knowledge and I can navigate the application years from school to work sometimes
Customer Support » Customer Service
Experience: 5 - 10 years
I have 6 years experience as Customer Service Representative , for both Phone set up and Face to face arrangement. I'm very good in handling customer needs and concerns. I have empathy to help a customer.
Office and Administration » Problem Solving
Experience: 5 - 10 years
As a Customer Service Representative . I always help my client in their inquiries and concerns. And game them the suit them the best.
Office and Administration » Google Docs
Experience: Less than 6 months
I am beginner in this application but I making progress as do training and watching YouTube tutorials
Office and Administration » Google Sheets
Experience: Less than 6 months
I am beginner in this application but I making progress as do training and watching YouTube tutorials
Office and Administration » Email Handling
Experience: Less than 6 months
I am beginner in this application but I making progress as do training and watching YouTube tutorials
Office and Administration » Calendar Management
Experience: Less than 6 months
I am beginner in this application but I making progress as do training and watching YouTube tutorials
Office and Administration » Records Management
Experience: 2 - 5 years
I do record management in my experience as Customer associate in LBC Express Inc. (a Cargo Company). I manage Memo filing , Cash and Bills Report and Cargo and Parcel Manifest. Petty Cash and Rental Report(Utility Payment).
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Jose Del Monte, Bulacan
- Tests Taken
- DISC
- Dominance: 22
- Influence: 7
- Steadiness: 36
- Compliance: 36
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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