As a recent graduate with a strong foundation in data entry and proficiency in Adobe applications, coupled with troubleshooting skills in hardware and software, I bring a dynamic blend of technical expertise and creative flair to any team.
Experience: Less than 6 months
Made a handbook about troubleshooting for network connections.
Experience: 6 months - 1 year
Perform SLA on the users. Performing patch management on end points. Address user tickets regarding hardware, software, and networking. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting using Kaseya, BMC Remedy, and BMC Client. Create technical documents and potential product requests.
Experience: Less than 6 months
Perform SLA on the users. Performing patch management on end points. Address user tickets regarding hardware, software, and networking. Walk customers through installing applications and computer peripherals. Conduct remote troubleshooting using Kaseya, BMC Remedy, and BMC Client. Create technical documents and potential product requests.
Experience: Less than 6 months
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