Ian
Short Term Rental Guest Management/ Listing Manager
Verified
With Timeproof
Overview
Looking for full-time work (9 hours/day)
at $4.13/hour ($900.00/month)
Bachelors degree
Last Active
June 5th, 2026 (yesterday)
Member Since
January 27th, 2024
Profile Description
I bring over 6 years of experience as a call center agent, where I developed strong communication skills, a customer-first mindset, and the ability to resolve issues quickly and professionally. Over the last 2 years, I have transitioned into the short-term rental and hospitality space, specializing in guest management.
In my current role, I handle guest messages and inquiries on Airbnb and other major OTA platforms, ensuring timely and personalized responses to maintain high guest satisfaction. I also manage inbound and outbound guest calls, helping to resolve concerns, confirm bookings, and ensure a smooth check-in/check-out experience.
Additionally, I have hands-on experience managing and optimizing listings on Airbnb, VRBO,
Top Skills
Real Estate » Short Term Rentals » Airbnb
Experience: 1 - 2 years
In my current role, I handle guest messages and inquiries on Airbnb and other major OTA platforms, ensuring timely and personalized responses to maintain high guest satisfaction. I also manage inbound and outbound guest calls, helping to resolve concerns, confirm bookings, and ensure a smooth check-in/check-out experience. Additionally, I have hands-on experience managing and optimizing listings on Airbnb, VRBO, Booking.com, and Expedia. I regularly update property descriptions, photos, pricing, and availability to improve visibility and performance across platforms. My goal is always to create accurate, attractive listings that generate more bookings while enhancing the guest experience.
Real Estate » Short Term Rentals » Vrbo
Experience: 1 - 2 years
In my current role, I handle guest messages and inquiries on Airbnb and other major OTA platforms, ensuring timely and personalized responses to maintain high guest satisfaction. I also manage inbound and outbound guest calls, helping to resolve concerns, confirm bookings, and ensure a smooth check-in/check-out experience. Additionally, I have hands-on experience managing and optimizing listings on Airbnb, VRBO, Booking.com, and Expedia. I regularly update property descriptions, photos, pricing, and availability to improve visibility and performance across platforms. My goal is always to create accurate, attractive listings that generate more bookings while enhancing the guest experience.
Customer Support » Customer Service
Experience: Less than 6 months
Other Skills
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Surigao, Surigao del Norte
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 22
- Influence: 15
- Steadiness: 34
- Compliance: 28
- Government ID
- Sign Up with Pro Account to View
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