Jan

IT Helpdesk | Customer Support | VA

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.38/hour ($848.00/month)

High school diploma

Last Active

July 18th, 2026 (6 days ago)

Member Since

January 5th, 2024

Profile Description

If you're looking for someone reliable, detail-oriented, and easy to work with—I can help.

I have 3 years of experience in customer and technical support, handling calls, emails, and chats for U.S.-based clients. I’m experienced in CRM systems, troubleshooting technical issues, and managing multiple customers while maintaining high-quality service and accurate documentation.

I don’t just respond to customers—I make sure they feel heard, supported, and taken care of. I’m proactive, organized, and committed to long-term growth with the right team.

I’m also a Christian, and I bring integrity, professionalism, and a strong work ethic into everything I do.

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

IT Helpdesk | Service Desk Associate | Technical Support Engineer

Office and Administration » Problem Solving

Experience: 6 months - 1 year

Other Skills

Office and Administration » Adaptability

Experience: 6 months - 1 year

Customer Support » Helpdesk Support

Experience: 2 - 5 years

Basic Information

Age: 22

Gender: Male

Website: Sign Up with Pro Account to View

Address: Cebu City, Cebu

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”