Experienced Customer Service & Appointment Setter
With over 3 years of accumulated experience in customer service, technical support, creative direction and appointment setting, I am skilled in delivering top-notch service with a focus on client and customer satisfaction. I excel in handling customer inquiries, managing schedules, and providing solution to problems. My expertise includes:
Effective communication and problem-solving.
Efficient appointment scheduling and calendar management.
Proficient in CRM tools and creative direction.
Strong attention to detail and organizational skills.
I am committed to providing exceptional support to help your business thrive.
Experience: 6 months - 1 year
Handle calls regarding internet technical issue, troubleshooting, customer retention, and billing concerns.
Experience: 1 - 2 years
Handles satellite cable services related calls mainly billing, customer service, sales for potential internet installation and premium channels subscription (HBO, Starz, Showtime and etc.)
Experience: 6 months - 1 year
Handles print and digital ad creatives. We ensure that the design which the client wants for their advertisements is carried out.
Experience: Less than 6 months
Sending outreach through email, LinkedIn messages and cold calling B2B about SEO marketing to schedule appointments to protentional prospects.
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