Looking for an experienced Community Engagement and Operations Manager to help grow and manage your online communities?
I specialize in building, managing, and scaling
Here’s what clients hire me for:
Community Management
* Managing active
* Increasing engagement, retention, and member activity
* Monitoring KPIs, community health, and growth metrics
Community Moderation
* Maintaining safe and welcoming spaces
* Handling support tickets, member concerns, and moderation tasks
* Enforcing rules and community standards professionally
Content Creation
* Writing announcements, updates, onboarding guides, and engagement content
* Creating messaging for launches, campaigns, and events
* Assisting with branding and communication consistency
Event Planning & Engagement
* Organizing Q&A sessions, games, tournaments, AMA events, and community activities
* Creating engagement campaigns that encourage long-term retention
* Managing live
Operations & Team Collaboration
* Working alongside moderators, admins, and marketing teams
* Assisting with customer support and community operations
* Helping streamline communication and workflows
Experience Highlights
* Managed large
* Helped manage
* Moderated multiple Web3
* Organized successful
* Built and scaled
What I Can Help You With
* Community growth and retention
* Engagement campaigns and member interaction
* Moderation and customer support
* Event management
* Social media/community coordination
* Community systems and automation
* Operational support and team coordination
Why Clients Work With Me
* Results-driven and highly reliable
* Strong communication and leadership skills
* Experienced in fast-paced online communities
* Passionate about building positive and active communities
* Flexible, proactive, and easy to work with
If you’re looking for someone who can help grow, manage, and strengthen your online community long-term, feel free to reach out.
Your next Community Manager,
Rainier :)
Experience: 1 - 2 years
Experience: 5 - 10 years
As a community manager, I am passionate about fostering positive and engaging online environments. With a strong sense of responsibility and a deep understanding of community guidelines, I excel at maintaining a respectful and inclusive atmosphere. I am skilled in handling and defusing conflicts, ensuring that discussions remain civil and on-topic. My proactive approach to identifying and addressing inappropriate content or behavior helps safeguard the community's integrity. I'm well-versed in various moderation tools and techniques to enforce community standards effectively. Building a sense of trust and belonging within the community is my top priority. I'm dedicated to upholding the values and reputation of the community I serve and creating a safe space for all members to thrive.
Experience: 6 months - 1 year
Worked as a Community Manager for an E-Commerce company that offers subscription to their members. I also give 1 on 1 support for the premium clients, depending on what their services they applied for. Members get: - Leads (for flips) - Services (Automation, Credit Repair, Help in Business Funding, etc) - Tools (stock checker, ziptricks, etc)
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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