Jhan

Virtual Assistant Bookkeeper / Business Support Expert

80 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($899.99/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

March 19th, 2025 (yesterday)

Member Since

October 12th, 2023

Profile Description

Hi! I’m Jhan Marco Roquero, a skilled and detail-oriented Bookkeeper with a dynamic background in financial management, Healthcare Support Representative, and Customer Service fraud specialist in Verizon. My mission is to help businesses stay financially organized and focused on growth by providing dependable and accurate bookkeeping services.

Why Work With Me?

1.) Bookkeeping Expertise – With experience managing financial records, reconciling accounts, and preparing reports, I ensure your business stays on top of its finances.
2.) Proven Leadership – My 8+ years as a Restaurant Manager have equipped me with operational and managerial skills to streamline processes and boost efficiency.
3.) Customer-Centric Approach – As a former Healthcare Specialist for U.S. clients, I bring a strong focus on service, communication, and attention to detail.
4.) Digital Marketing Savvy – My background as a Certified Digital Marketing Professional allows me to see the bigger picture, ensuring that financial strategies align with your business goals.

What Can I Offer?

• Comprehensive Bookkeeping Solutions – From precise transaction recording to account reconciliation and detailed financial reporting, I ensure your books are accurate and up-to-date.

• Financial Organization and Clarity – I’ll help you monitor income and expenses, empowering you to make informed and confident business decisions.

• Operational Support and Efficiency – By combining my bookkeeping expertise with business management skills, I’ll streamline processes and bridge gaps for a well-rounded operational approach.

• Customer-Centric Approach – Drawing on my experience as a Healthcare Support Representative and Fraud Specialist with Verizon, I bring a detail-oriented, solution-driven mindset to all client interactions.

Let’s Work Together!
I’m passionate about helping businesses thrive through meticulous financial management and exceptional customer service. With my expertise in bookkeeping, customer service, and business operations, I’m committed to helping you stay financially organized and achieve sustainable growth.
Whether you need dependable bookkeeping services or operational support, I’m here to be your trusted partner every step of the way. Let’s connect and create a collaboration that elevates your business to new heights.

VALUES THAT I BRING, TOGETHER WE CAN TURN YOUR GOALS INTO REALITY!

Dependability and Professionalism
You can count on me for consistent, timely, and high-quality support, whether it’s managing your books, reconciling reports, or providing operational assistance. I take pride in delivering reliable services that consistently meet business needs.

Growth-Oriented Mindset
I’m committed to continuous growth and am currently pursuing a Ph.D. in Business Administration. This forward-thinking approach enables me to bring fresh ideas and strategies to businesses aiming to scale and optimize their operations.

Adaptability and Versatility
With my diverse background in bookkeeping and customer service, I am skilled at understanding and addressing various business needs, offering tailored solutions for every challenge.

Top Skills

Experience: 2 - 5 years

Experienced Customer Service Professional with nearly 3 years of expertise handling inbound calls from U.S. customers enrolled in healthcare insurance. Skilled in addressing billing inquiries, resolving issues, and delivering excellent support to ensure customer satisfaction. Additionally, worked as a Fraud Analyst at Verizon for 1 year, specializing in detecting and preventing fraudulent activities while maintaining customer trust. Known for strong communication skills, attention to detail, and a commitment to providing efficient and professional service.

Experience: 5 - 10 years

Experienced Operations Manager for a local restaurant, proficient in overseeing daily operations, staff management, and maintaining high-quality standards. Skilled in digital marketing and local store marketing, including creating promotional campaigns, managing social media presence, and executing community engagement strategies to drive customer traffic. Dedicated to optimizing operational efficiency, enhancing the dining experience, and boosting profitability through innovative marketing and effective management practices.

Other Skills

Experience: 6 months - 1 year

Part-time Social Media Manager for a local real estate agent, specializing in managing their Facebook page. Responsibilities include promptly responding to customer inquiries, creating engaging social media digital ads, crafting compelling captions, and scheduling posts to enhance engagement and drive leads. Adept at building an online presence that aligns with the brand and supports business growth.

Experience: Less than 6 months

A highly motivated Virtual Assistant with recent training in virtual bookkeeping and a strong foundation in accounting. Completed an intensive two-week training program specializing in QuickBooks Online (QBO), enhancing my skills in managing financial tasks in a digital environment. Previously worked as an Accounting Staff in 2010, gaining hands-on experience in financial record-keeping, reporting, and administrative support for a full year. Combining fresh knowledge of QBO with prior experience, I am well-equipped to handle bookkeeping tasks efficiently and accurately.

Basic Information

Age
35
Gender
Male
Website
Sign Up with Pro Account to View
Address
Naval, Biliran
Tests Taken
None
Government ID
Sign Up with Pro Account to View

“I can't be happier!”

Brian McAlister

SEE MORE REAL RESULTS

“I was able to make a better decision...”

- Tatiana Davis

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »