Rachelle

Project Manager | Property Manager | Bookkeeper

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Overview

Looking for full-time work (9 hours/day)

at $11.60/hour ($2,296.80/month)

Bachelors degree

Last Active

March 12th, 2025 (today)

Member Since

September 28th, 2023

Profile Description

Versatile, self-motivated, and goal-oriented Professional with over 6 years of extensive experience in delivering top-notch customer service roles and 2 years background experience in social media management.  I've gained a unique skill set that bridges the gap between genuine human connection and the digital realm. I bring a wealth of knowledge and expertise to the table. I have successfully navigated the complexities of diverse industries, honing my skills to deliver outstanding results consistently.

List of Tasks & Expertise

Follow Up Boss  - CRM Admin/ Lead Manager
» Manage and maintain the Follow Up Boss CRM, ensuring data accuracy and proper lead distribution.
» Set up and optimize automation, workflows, and drip campaigns to improve follow-up efficiency.
» Integrate Follow Up Boss with other tools (Zapier, MailChimp,  etc)
» Organize contact information 
» Create and Manage Email campaigns and Templates: Track opens, and clicks » Integrates tools and platforms for email services 

Go High Level 
» Configure, maintain, and optimize GoHighLevel CRM for sales, marketing, and customer service processes.
» Set up and manage email, SMS, and funnel campaigns within GoHighLevel.  
» Connect GoHighLevel with third-party applications and ensure smooth data flow.

Buildium - Property Manager
» Oversee the day-to-day management of rental properties.» Handle tenant inquiries, applications, lease agreements, and renewals» Oversee move-in and move-out processes, including security deposit management.» Utilize Buildium to manage rent collection, track payments, and enforce late fees.» Work with property owners to maximize rental income and occupancy.
 Upgrade to see actual info - Project Manager » Define project scope, set objectives, and develop detailed plans that align with organizational goals. This   involves outlining deliverables, timelines, and resource requirements. » Ensure that all project deliverables meet the required quality standards and are completed on time.
Upgrade to see actual info» Configure, optimize, and maintain Upgrade to see actual info boards, workflows, dashboards, and automations.» Oversee project planning, tracking, and execution using Upgrade to see actual info to ensure timely delivery.» Serve as the go-to person for Upgrade to see actual info, facilitating smooth communication across teams.
MailChimp - Email Marketing Specialist
» Develop and execute email marketing campaigns using Mailchimp, including newsletters, promotions, and automated email sequences.
» Create compelling email content, including subject lines, copy, and calls-to-action

Wix » Writing compelling and personalize email using Wix Email Marketing tools. » Website development & Design » Website maintenance
WordPress 
» Managed and maintained WordPress website, ensuring consistent functionality and performance. 
» Edited and formatted content, including blog posts, ensuring adherence to brand guidelines and SEO best practices. 
» Upload and published blog posts, images, and other media. 
» Implemented and customized WordPress themes and plugins to enhance site functionality and user experience.

VidIQ - SEO – YouTube Optimization 
» Manage and optimize YouTube channel using VidIQ tools and analytics. 
» Conduct keyword research and implement SEO best practices using VidIQ to improve video discoverability. 
» Recommend and implement strategies for video thumbnails, titles, descriptions, and tags to optimize performance. 
» Monitor and engage with the YouTube community, responding to comments to create a positive community environment.

Intuit QuickBooks - Bookkeeper » Record transactions accurately in QuickBooks to keep our books current and error-free. » Handle accounts payable and receivable—issuing payments, creating invoices, and keeping track of deadlines. » Record and reconcile bank statements and credit card transactions » Generate financial reports, including balance sheets, income statements, and cash flow statements. » Organize and prepare documents for tax filings, and keep up with regulatory changes. 

Top Skills

Experience: 1 - 2 years

As a Social Media Manager, I seamlessly transitioned from direct customer interactions to crafting compelling digital narratives. I've had the privilege of leveraging my understanding of customer needs to curate engaging social media content. My days were filled with hashtag strategies, content calendars, and data analytics. I've mastered the art of transforming brand voices into viral sensations, creating visually appealing posts, and sparking conversations that drive engagement and loyalty. I thrive on collaboration and enjoy working closely with brands, influencers, and fellow creators who share a passion for creativity and innovation. Together, we embark on exciting journeys to explore new trends, experiment with fresh ideas, and navigate the ever-changing landscape of social media.

Experience: 5 - 10 years

In my role as a Customer Service Representative, I've spent years perfecting the art of empathetic problem-solving. My days were filled with conversations with customers from diverse backgrounds, each with their own unique challenges and needs. From troubleshooting technical issues to soothing irate clients, I thrived on turning frustrating situations into positive outcomes. My dedication to exceptional service earned me a reputation for being a dependable point of contact, someone who could be counted on to go the extra mile to ensure customer satisfaction.

Experience: 6 months - 1 year

We are seeking an organized and proactive Property Manager to oversee daily property operations using Buildium software. Responsibilities include tenant communication, rent collection, maintenance coordination, and financial reporting. The ideal candidate has property management experience, strong customer service skills, and proficiency with Buildium.

Other Skills

Experience: Less than 6 months

Experience: 6 months - 1 year

Define project scope, set objectives, and develop detailed plans that align with organizational goals. This involves outlining deliverables, timelines, and resource requirements.

Experience: 6 months - 1 year

Responsible for setting up, managing, and optimizing the GoHighLevel CRM platform to automate workflows, streamline lead management, and enhance marketing campaigns. Skilled in automation, integrations, and funnel building to improve customer engagement and business efficiency.

Basic Information

Age
32
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  109
DISC
Dominance: 31%
Influence: 14%
Steadiness: 21%
Compliance: 34%
English
C2(Advanced/Mastery)
Government ID
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