Professionally, I have a strong background in Reports/Analytical Reporting/use of Microsoft Office as well as customer service. Though I completed my studies in the medical field as a nurse at Southeast Asian College formerly known as United Doctors Medical Center, I embarked on a journey in BPO Industry. Over the past 15 years, I've had the privilege of working with lots of people with different personalities on various projects that have sharpened my skills and broadened my perspective.
Beyond my professional endeavors, I am deeply passionate about being a General Virtual Assistant and anything that will help my clients in their business. It fuels my curiosity and ignites my creativity. Whether it's admin tasks or report-related work, I find immense joy and fulfillment in exploring new horizons and pushing the boundaries of my knowledge.
One of my core values is continuous growth and learning. I am not an avid reader, but always seek inspiration from watching youtube videos to expand my knowledge. I believe that by embracing a growth mindset, we can unlock our full potential and positively impact the world.
Experience: 2 - 5 years
I worked for a US-based BPO organization for 4 years, where my role involved collecting payments and setting up payment arrangements for clients.
Experience: 5 - 10 years
I am highly proficient in the use of Microsoft Excel. I possess the skills to create and automate spreadsheets that can significantly streamline and simplify my daily work tasks.
Experience: Less than 6 months
Although I am new to this industry, I am dedicated and eager to learn everything necessary to support my future clients effectively. I am committed to acquiring the knowledge and skills required in this role and provide exceptional support.
Experience: 5 - 10 years
I have strong analytical skills in data analysis, as I have worked as a workforce analyst for more than 10 years.
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