Rosario

Account Specialist-CSR/Teacher

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Overview

Looking for full-time work (8 hours/day)

at $4.20/hour ($800.00/month)

Bachelors degree

Last Active

June 13th, 2023 (1096 days ago)

Member Since

May 22nd, 2023

Profile Description

Highly motivated and results-driven professional with over eight years of experience as a physical education and health teacher in a private high school. Skilled in developing effective lesson plans, managing classrooms, and fostering a positive learning environment. Recently transitioned to the financial industry as an account specialist at JP Morgan Chase & Co., where I demonstrated a strong ability to provide exceptional customer service and resolve customer ---------- eking a challenging role that leverages my skills in education and customer service to achieve organizational goals.

Top Skills

Office and Administration » Data Entry

Experience: 5 - 10 years

Coaching » Homeschool » Tutorial Teaching

Experience: 5 - 10 years

Other Skills

Customer Support

Experience: Less than 6 months

-Managed a portfolio of credit card accounts and provided exceptional customer service to clients -Resolved customer issues related to billing, fraud, and other account-related matters -Utilized strong communication and problem-solving skills to ensure clients received timely and accurate information, to assist clients with credit card account inquiries, resulting in a high level of customer satisfaction. -Successfully achieved company targets on multiple occasions, demonstrating a strong work ethic and a commitment to meeting and exceeding expectations. -Demonstrated a deep understanding of credit card account management, including processing payments, reviewing account activity, and resolving billing disputes. -Collaborated effectively with team members and other departments to ensure timely and accurate resolution of customer issues. -Maintained accurate records of customer interactions and transactions, ensuring compliance with company policies and procedures.