With over 5 years of experience in the virtual assistance industry, I have spent 3+ years working on the eBay channel, from product research/listing to handling cases and disputes.
Additionally, I have nearly a year of experience on Shopify, including customizing websites, product uploading with optimized content, image optimization, and creating multiple collections to enhance user experience and product navigation.
In-depth Market Research
Product Listing & Optimization
Market Pricing Strategy
Inventory Management
Product Design (Canva)
Customer Service Representative (non-voice)
Order Processing
Overall Account Health Management (i.e., Return/Refund Case and Store Performance Evaluation)
I am also a passionate image editor with a growing skill set. I am not perfect, but I am more than willing to learn more. I have a strong work ethic and organizational and attentive skills. Moreover, I am an active listener and team player and I do not hesitate to voice out my input when needed.
I welcome the chance to discuss the opportunity further.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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