SDR | Appointment Setter | Customer Support | Healthcare VA (HIPAA)

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 9th, 2026 (yesterday)

Member Since

December 20th, 2022

Profile Description

Hi! I’m Jiana, a results-driven Virtual Assistant with 5+ years of experience in sales, customer support, and healthcare operations.

I specialize in appointment setting, lead qualification, and outbound outreach, with hands-on experience handling high-volume calls, emails, and LinkedIn prospecting. I’ve worked with US-based clients and consistently helped generate qualified leads and booked meetings with decision-makers.

In my previous role as an SDR, I:

Conducted 150+ outbound touches daily (calls, email, LinkedIn)
Qualified leads based on buying intent and decision-making authority
Managed pipelines and tracked activities using HubSpot and Salesforce
Used Apollo and LinkedIn Sales Navigator for targeted prospecting

I also have experience in technical support (Tier 3) and worked in a HIPAA-compliant healthcare environment, ensuring data privacy and professional client handling.

I’m reliable, detail-oriented, and comfortable working in fast-paced environments with minimal supervision.

Core Skills:

Sales and Outreach

Cold Calling and Lead Generation
Appointment Setting
Lead Qualification<8efe80624d780eba0c6493ec45140364>Email and LinkedIn Outreach

CRM and Tools

HubSpot, Salesforce
Apollo, LinkedIn Sales Navigator
Zendesk

Admin and Support

Calendar and Inbox Management
Data Entry and Documentation
Customer Support

Healthcare VA

HIPAA Compliance
Patient and Client Coordination

Tools I use daily:
HubSpot, Salesforce, Apollo, LinkedIn Sales Navigator, Zendesk, Slack, Google Workspace, GoHighLevel

If you're looking for someone who can generate leads, book meetings, and support your sales pipeline, I’d love to help grow your business.