Customer-focused professional with experience in front office operations, handling guest inquiries, resolving concerns, and delivering quality service in fast-paced environments. Skilled in communication, multitasking, and maintaining professionalism under pressure. Seeking to transition into a chat support role where I can provide efficient, accurate, and customer-oriented assistance through digital channels.
Experience: 1 - 2 years
Managed guest questions and requests daily, delivering accurate information and personalized assistance.
Experience: 1 - 2 years
Handled bookings, updates, and cancellations across multiple online travel platforms to maximize occupancy.
Experience: 1 - 2 years
Communicated clearly and professionally in all guest and interdepartmental correspondence.
Experience: 1 - 2 years
Provided real-time support and timely email responses to guests, ensuring inquiries were resolved efficiently.
Experience: 1 - 2 years
Generated daily and monthly reports, tracking revenue and occupancy for management review.
Experience: 1 - 2 years
Accurately entered and updated guest and operational data to maintain organized records.
Experience: 1 - 2 years
Successfully handled multiple responsibilities in a fast-paced environment without compromising quality.
Experience: 1 - 2 years
Reviewed and reconciled invoices and payments to ensure financial accuracy and smooth billing operations.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.