I’m a dedicated and detail-oriented Virtual Assistant with hands-on experience in e-commerce support, administrative tasks, and sales operations. I specialize in product research, listing optimization, and order processing across platforms like Amazon and Walmart, helping businesses stay organized and run efficiently.
In my previous role as a Sales Encoder Team Leader at PLDT, I ensured accurate data handling, supported daily sales operations, and maintained smooth workflows under pressure. I also worked remotely as a Product Researcher and Listing Manager, where I managed product listings, processed orders, and communicated directly with clients to meet their business needs.
I’m highly organized, reliable, and comfortable handling multiple tasks in fast-paced environments. I’m proficient in Microsoft Office, time-tracking tools like Toggl and Clockify, and various e-commerce platforms. I focus on delivering accurate work, meeting deadlines, and maintaining clear communication at all times.
Fluent in both English and Filipino, I’m confident in handling client communication, whether through
If you’re looking for a Virtual Assistant who is dependable, proactive, and results-driven—I’m ready to help grow your business. I’m a reliable and detail-oriented professional with a background in Business Administration, majoring in Human Resource Management. I’ve had experience working in sales support, e-commerce, and remote administrative roles, where I handled tasks like product research, listing management, and order processing.
I previously worked as a Sales Encoder Team Leader at PLDT, where I supported the sales team by making sure everything was accurate, organized, and running smoothly. I’ve also worked remotely as a Product Researcher and Listing Manager for platforms like Amazon and Walmart, where I managed product listings, handled orders, and communicated with clients on a daily basis.
I’m comfortable working in fast-paced environments and handling multiple tasks at the same time while keeping everything organized. I’m also familiar with tools like MS Office, time trackers, and other online platforms used for remote work.
I’m fluent in English and Filipino, and I’m confident in my communication skills, whether it’s written or verbal. I’m someone who’s dependable, easy to work with, and always willing to learn. I enjoy working remotely and take pride in staying focused, meeting deadlines, and delivering consistent results.
Experience: 6 months - 1 year
Throughout my journey, I researched high-demand and trending products by analyzing market data, competitors, and customer needs to help improve product selection and sales potential.
Experience: 2 - 5 years
I have experience working in a fast-paced, call-center-style environment, where I handled customer inquiries, followed processes, and maintained professionalism in every interaction. I am comfortable communicating with clients, handling concerns, and ensuring a positive customer experience while meeting performance and quality standards.
Experience: 6 months - 1 year
I manage the full order cycle from order confirmation to tracking and issue resolution, ensuring a smooth and hassle-free experience for customers while minimizing errors and delays.
Experience: 6 months - 1 year
As I navigated this skill, I created and optimized product listings on platforms like Amazon and Walmart, making sure titles, descriptions, images, and pricing are all aligned to attract buyers and increase conversions. I also update listings regularly to keep them competitive.
Experience: Less than 6 months
I source reliable suppliers and high-quality products by comparing pricing, negotiating options, and ensuring the best value for the business. I focus on finding cost-effective solutions while maintaining product quality and supplier reliability.
Experience: 6 months - 1 year
I handle data entry tasks with a high level of accuracy and attention to detail, keeping records organized, updated, and easy to track, which helps improve overall workflow efficiency.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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