Customer Service Expert | Amazon Support | Email & Phone VA

Overview

Looking for full-time work (8 hours/day)

at $3.30/hour ($640.00/month)

Bachelors degree

Last Active

July 20th, 2026 (2 days ago)

Member Since

October 29th, 2015

Profile Description

I’m a dedicated Customer Service Representative with over 8 years of experience in the BPO industry, including 1 year and 8 months supporting Amazon customers.

I have extensive experience handling phone and email support, assisting customers with account concerns, orders, billing, refunds, and issue resolution. I’m trained to provide fast, accurate, and empathetic support while maintaining a high level of customer satisfaction.

In my previous role at VXI Global Solutions, I supported driver-partners with account inquiries, earnings, and trip-related concerns. My experience has helped me develop strong problem-solving skills, attention to detail, and the ability to handle high-volume tasks efficiently.

Here’s what I can help you with:
• Customer support (phone, email, chat)
• Amazon/eCommerce customer service
• Order tracking, refunds, and dispute handling
• Lead follow-ups and client communication
• Data entry and account management
• Scheduling and admin support

I’m known for being patient, reliable, and easy to work with. I always aim to deliver a smooth and positive experience for every customer.