Customer Support Specialist/ Appointment Setter

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Not Specified

Last Active

June 9th, 2026 (yesterday)

Member Since

August 29th, 2022

Profile Description

Hi there!  I'm a dedicated and flexible professional with a strong track record in customer support, collections, and appointment setting. With over 5 years of experience across various roles, I offer a strong knowledge and a results-driven attitude to every task.

Billing and Retention Customer Support Specialist/ Telemarketing: For 3 years, I've excelled in managing consumer accounts, resolving billing issues, and implementing retention strategies to enhance customer satisfaction and loyalty. My approach combines empathy with efficiency, ensuring clients receive exemptional experience while maintaining company standards. My telemarketing expertise allows me to engage clients effectively, offering solutions tailored to their needs while ensuring exceptional service and satisfaction.

First and Third Party Collection Specialist: My 2 years of experience in collections has honed my skills in managing both first and third-party accounts. I excel in negotiating settlements, managing overdue accounts, and recovering outstanding balances, all while maintaining professionalism and compliance with regulatory standards.

Appointment Setter: With 1 year and 9 months dedicated to setting appointments, I've developed excellent organizational and communication skills. My role involved coordinating schedules, managing client interactions, and ensuring that appointments are efficiently set and followed up on, contributing to overall business growth.

What I Offer: 

Customer-Centric Approach: Committed to understanding and addressing client needs effectively. 

Strong Communication Skills: Proficient in handling complex inquiries and resolving issues with clarity and patience.

Detail-Oriented: Skilled in managing multiple tasks and maintaining accuracy in documentation and follow-ups. 

Adaptable and Resourceful: Capable of thriving in dynamic environments and quickly learning new systems or processes. 

Let’s connect and discuss how my expertise can contribute to your team’s success!