Cutting-edge Customer Service Representative| Dynamic Writer

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

March 14th, 2025 (yesterday)

Member Since

August 27th, 2022

Profile Description

Key Skills:Customer Support (Email & Social Media)Shopify Management (Refunds, Exchanges, Order Processing)CRM Tools (Zendesk, Gorgias)Social Media Moderation (Facebook, Instagram)Logistics Coordination (3PL Communication, Shipment Tracking)Data Entry & Organization (Google Sheets)Problem-Solving & Customer SatisfactionRecent Achievements:- Maintained high customer satisfaction ratings while handling email and social media inquiries for SNKR BRGR LIMITED.- Successfully managed customer interactions for CAKES BODY, improving engagement and response efficiency.- Effectively processed refunds, exchanges, and replacements while ensuring smooth order fulfillment through Shopify and logistics coordination.- 
Demonstrated strong adaptability by quickly learning and utilizing multiple CRM platforms (Zendesk, Gorgias).