Maryjane

Customer Service Advocate

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Overview

Looking for part-time work (4 hours/day)

at $5.99/hour ($576.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (5 days ago)

Member Since

August 9th, 2022

Profile Description

Experienced Customer Service Advocate with over 8 years of delivering high-quality support across phone, chat, and email channels. Skilled in resolving complex customer issues, improving customer satisfaction, and maintaining high performance metrics such as CSAT and AHT. Known for strong communication, empathy, and problem-solving abilities, I am dedicated to creating positive customer experiences and building long-term client relationships.

Top Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 5 - 10 years

I have experience managing multiple email inboxes, handling high volumes of customer inquiries while meeting SLA targets. I prioritize, track, and resolve cases efficiently using CRM tools, ensuring timely responses, accurate documentation, and high customer satisfaction even in fast-paced environments.

Experience: Less than 6 months

Basic Information

Age
37
Gender
Female
Website
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Address
Tagbilaran, Bohol
Tests Taken
IQ
Score:  101
DISC
Dominance: 31%
Influence: 6%
Steadiness: 25%
Compliance: 38%
English
B2(Upper Intermediate)
Government ID
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