Real Estate Cold Caller and E-commerce CSR

My experience has taught me the importance of building rapport quickly and maintaining a friendly yet professional tone during conversations. Additionally, I have excelled in lead qualification, using scripts effectively to assess clients' motivation and accurately document information in CRM systems.

Throughout my career as a Customer Service Representative, strong communication and interpersonal abilities have been the foundation of my success. Whether resolving complex issues or fostering positive interactions over the phone, even in email and chat, I excel at creating an environment where customers feel valued and understood. My investigative working style allows me to approach challenges with precision and a problem-solving mindset, ensuring that I consistently deliver exceptional service.

Throughout my experience as a Cold Caller and as a Sales Representative , I have developed strong skills in conducting outbound sales calls, scheduling appointments efficiently, and promoting products or services to diverse audiences. My practical approach to sales and customer engagement has consistently resulted in positive outcomes.

As a Customer Service Representative, I honed my abilities in building rapport and data management, providing a firm foundation for the position. My communication skills, people-centric nature, and compassion have also afforded me excellent organizational skills.