I'm a detail-oriented Virtual Assistant with 5+ years of experience supporting businesses in e-commerce, banking, fintech, non-profit, and real estate. I specialize in keeping operations clean, compliant, and efficient — from catching fraudulent transactions to auditing processes that protect your bottom line.
What I can do for you:
Payments Operations & Chargeback Management
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Managed Disputifier, the company's chargeback prevention and dispute management platform, to manage and enroll merchants
Fraud & Risk Analysis:
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KYC/ID verification and fraud flag review
Transaction monitoring and suspicious activity reporting
Chargeback investigation and documentation
Risk scoring support and escalation handling
Audits & Quality Assurance:
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Process audits and SOP compliance checks
Report accuracy reviews and data validation
Team output quality checking and error reporting
Financial audit support and discrepancy flagging
Operations Support:
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Document review and workflow coordination
Team supervision and performance tracking
Cross-functional coordination and reporting
I handle sensitive and confidential data with strict professionalism. I'm fast-learning, systems-oriented, and committed to zero-error deliverables.
Let's connect.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 6 months - 1 year
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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