SharePoint Assistant | Microsoft 365 Support | Lists | Power Automate | Administ

I’ve been able to use Microsoft 365 apps such as OneDrive, SharePoint, Microsoft Lists, Power Apps, Power Automate, and other commonly used Microsoft tools in my daily work. These applications have helped me stay organized, improve file management, and support office processes more efficiently. Over time, I’ve learned how to adapt these tools to actual work needs, and I see them as a practical way to improve systems and make daily tasks easier and more structured. I believe process improvement starts with understanding how work is actually done, then finding better and simpler ways to manage it. Through Microsoft 365, I’ve been able to help organize workflows, improve document handling, and support automation that reduces repetitive manual tasks. SharePoint site setup and organization File and document management using OneDrive and SharePoint Microsoft Lists setup for tracking and monitoring Basic Power Apps for searchable or user-friendly internal tools Workflow automation using Power Automate Outlook calendar for Scheduling

Working in the telco industry helped me build a strong foundation in customer support. It taught me how important it is to understand the client’s perspective, especially when they are experiencing issues or concerns with a service. That experience stayed with me, and up to now I still carry the value of being patient, understanding, and sensitive to what clients may be going through. It also made me appreciate the importance of clear communication, timely support, and finding practical solutions. I genuinely want to keep learning more so I can serve clients better and provide the kind of support that is not only efficient, but also thoughtful and reliable.

I previously worked as a Legal Secretary in our local government unit under the Legal Consultant of the Local Chief Executive in my hometown. I also worked as an administrative support staff/clerk/secretary at the Supreme Court of the Philippines under the Chief of Office, Office of Administrative Services, Office of the Court Administrator in Metro Manila. Through these roles, I gained experience in scheduling, email monitoring, clerical and administrative tasks, drafting letters, and preparing office templates and documents. I believe this experience would be valuable to clients or teams who need reliable support in handling daily administrative work. I am detail-oriented, organized, and able to work carefully with documents and office processes.

I’ve been using Canva a lot in my work, especially when designing SharePoint pages and other tools or materials that need to look more organized and visually appealing. In the judiciary, I’ve used it to help create designs that support the needs of the office and make content easier to present and understand. I would say I’m still at an intermediate level when it comes to graphic design. I know there is still a lot for me to improve, but I’m continuously learning and trying to get better. I enjoy the creative side of designing, and I’m willing to keep developing this skill as I move forward.

I have practical experience in creating and managing SharePoint sites, Microsoft Lists, Excel trackers, and basic Power Apps solutions to help teams stay organized and work more efficiently. I’ve handled file cleanup and organization by turning messy documents into a structured SharePoint system that is easier to navigate, monitor, and maintain. I also created a simple SharePoint site with clean Canva-designed visuals so users can quickly find important files, links, and resources. I have also worked on improving workflows by setting up basic automation, organizing access permissions based on user roles, and helping manage confidential files properly. When users had questions or needed help with SharePoint, I also provided support and guidance as needed. I may not call myself an expert yet, but I learned these skills from scratch through actual hands-on work, self-learning, and consistency. I’m resourceful, detail-oriented, and always willing to learn better ways of improving systems and processes.