A+ Real Estate VA | Customer Service Support

In my role as a maintenance coordinator for an Atlanta-based realty property management company, I schedule and prioritize repairs, assign work orders, maintain detailed records, and oversee expenses to stay within budget. I ensure quality and safety compliance, identify needs for preventive maintenance, and keep tenants and management updated on work progress. Additionally, I support the accounting side by contributing to SOPs that streamline collections from property owners and prevent double billing across multiple applications used by vendors or contractors, ensuring a smooth and efficient process.

In my role as a maintenance coordinator for an Atlanta-based realty property management company, I schedule and prioritize repairs, assign work orders, maintain detailed records, and oversee expenses to stay within budget. I ensure quality and safety compliance, identify needs for preventive maintenance, and keep tenants and management updated on work progress. Additionally, I support the accounting side by contributing to SOPs that streamline collections from property owners and prevent double billing across multiple applications used by vendors or contractors, ensuring a smooth and efficient process. In my role as a maintenance coordinator for an Atlanta-based realty property management company, I schedule and prioritize repairs, assign work orders, maintain detailed records, and oversee expenses to stay within budget. I ensure quality and safety compliance, identify needs for preventive maintenance, and keep tenants and management updated on work progress. Additionally, I support the accounting side by contributing to SOPs that streamline collections from property owners and prevent double billing across multiple applications used by vendors or contractors, ensuring a smooth and efficient process.

My customer service experience means I know how to handle high volumes of communications with professionalism and empathy. From addressing tenant concerns to assisting with billing inquiries, I aim to strengthen relationships with tenants and property owners through clear, courteous, and responsive communication.