Erniejon
Remote Support | Desktop Support | Data Recovery| Technical & Customer Support S
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.36/hour ($640.00/month)
Associates degree
Last Active
June 9th, 2026 (11 days ago)
Member Since
February 23rd, 2022
Profile Description
Dedicated Technical Support and Customer Service Professional with over nine years of experience delivering exceptional customer support, resolving complex technical issues, and providing remote assistance across diverse industries. Skilled in troubleshooting, customer relationship management, and problem-solving, with a proven ability to improve customer satisfaction and operational efficiency.
Recognized for strong communication skills, technical expertise, and a customer-focused approach, I excel in fast-paced environments and adapt quickly to evolving technologies and business needs. Committed to delivering high-quality service and building positive customer relationships,.
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
• Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
Office and Administration » Data Entry
Experience: 1 - 2 years
• I began my professional career as a Data Entry Specialist, where I developed a strong foundation in accuracy, organization, and attention to detail. My primary responsibility was to efficiently convert and manage large volumes of information from physical documents into digital databases while maintaining a high level of precision and data integrity. This role required strict adherence to confidentiality standards, excellent time management skills, and the ability to consistently deliver error-free results in a fast-paced environment. Through this experience, I honed my analytical and organizational abilities, which continue to contribute to my effectiveness in handling data-driven and customer-focused roles.
Customer Support » Customer Service
Experience: 1 - 2 years
• Customer Service and Technical Support Professional with extensive experience providing exceptional customer assistance, troubleshooting technical issues, and resolving concerns efficiently. Skilled in phone, email, and remote support, with a strong focus on customer satisfaction, problem-solving, and effective communication.
Other Skills
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mandaue City, Cebu
- Tests Taken
- IQ
- Score: 97
- DISC
- Dominance: 30%
- Influence: 19%
- Steadiness: 33%
- Compliance: 18%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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