Supply Chain Manager|Shopify Product Lister |Shopify Customer Service Representa

Overview

Looking for full-time work (8 hours/day)

at $5.53/hour ($1,065.44/month)

Associates degree

Last Active

June 6th, 2026 (4 days ago)

Member Since

August 3rd, 2021

Profile Description

Hi, I'm Rosa, a reliable and detail-oriented Virtual Assistant with experience supporting ecommerce businesses, supply chain operations, customer service, travel, and hospitality accounts.

My background includes working with Shopify stores, dropshipping businesses, supply chain management, airline and hotel customer service, and BPO operations, helping businesses improve customer satisfaction and streamline daily operations.

My expertise includes:

Shopify Order Management & Fulfillment
Supply Chain & Supplier Coordination
Shipment Tracking & Delivery Monitoring
Inventory & Replenishment Support
Product Listing & Product Page Optimization
Customer Service (Email, Chat & Phone)
Refunds, Returns, Replacements & Chargebacks
Order Tracking & Dispute Resolution
Google Sheets, Excel & Operational Reporting
Gorgias, Zendesk, Remaze & CRM Management
Airline Reservations & Travel Customer Support
Hotel & Hospitality Customer Service
Administrative & Virtual Assistant Support

I have worked closely with suppliers, customers, and internal teams to resolve issues quickly, maintain accurate records, improve workflows, and ensure smooth day-to-day operations. I am known for being proactive, organized, communicative, and committed to delivering excellent customer experiences.

I take ownership of my work, learn new systems quickly, and thrive in fast-paced environments where attention to detail and problem-solving matter. My goal is to help businesses grow by providing dependable operational support and exceptional customer service.

If you're looking for someone who can manage operations, support customers, coordinate with suppliers, and keep your business running smoothly, I'd love to help.