John

Real Time Analyst ---------- | Slack Workflow Automation

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Overview

Looking for part-time work (3 hours/day)

at $4.20/hour ($300.00/month)

Bachelors degree

Last Active

June 11th, 2026 (3 days ago)

Member Since

June 19th, 2021

Profile Description

As a Real Time Analyst POC at Concentrix, I specialize in optimizing operations through the strategic use of tools like NICE IEX for attendance tracking and call management. I actively contribute to enhancing operational efficiency by automating repetitive tasks using Slack workflows, enabling streamlined processes and improved performance.


Graduating with a Bachelor of Science in Industrial and Commercial Communication from Cagayan State University provided a strong foundation for my professional journey. My commitment to excellence was recognized with the Employee of the Month award for achieving a 100% CSAT goal in April 2024. I am motivated to drive impactful operational improvements and support strategic decision-making within the organization.

Top Skills

Experience: 1 - 2 years

Optimized an internal tracker using advanced Excel functions including VLOOKUP, XLOOKUP, MATCH, IF formulas, and COUNTIF logic. Applied data validation to ensure accuracy and consistency and built pivot tables and dynamic charts to visualize performance trends. These enhancements improved reporting speed, reduced manual errors, and supported better decision-making across the team.

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Basic Information

Age
31
Gender
Male
Website
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Address
Makati, Metro Manila
Tests Taken
IQ
Score:  106
DISC
Dominance: 49%
Influence: 9%
Steadiness: 7%
Compliance: 35%
English
C2(Advanced/Mastery)
Government ID
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