I am a dedicated and results-driven professional with over 8 years of experience in customer service, technical support, sales, and cold calling. My background includes handling inbound and outbound calls, lead generation, lead verification, appointment setting, customer support, reservations, and sales across various industries.
Most recently, I worked as a B2B Cold Caller and Lead Verifier, where I contacted businesses, qualified leads, identified decision-makers, maintained CRM records, and supported sales teams with high-quality prospects. I also have extensive experience providing technical support, resolving customer concerns, processing orders, handling reservations, and managing customer accounts.
My strengths include excellent communication skills, active listening, problem-solving, objection handling, customer relationship management, and attention to detail. I am comfortable working independently, adapting to new systems quickly, and consistently delivering professional and positive customer experiences.
I am currently seeking long-term opportunities where I can contribute my skills, grow professionally, and help businesses achieve their goals through exceptional customer service, lead generation, and sales support.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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