Elna

E-commerce VA: Facebook Ads Manager + Zendesk, Social Media Manager

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Overview

Looking for full-time work (8 hours/day)

at $4.66/hour ($896.00/month)

Bachelors degree

Last Active

June 27th, 2026 (2 days ago)

Member Since

April 18th, 2021

Profile Description

I specialize in bridging the gap between Lead Generation and Customer Retention. With my background in Facebook Ads, I help businesses reach the right audience and lower their acquisition costs. Once those leads come in, my Customer Service expertise ensures they receive professional, prompt, and empathetic support that turns one-time buyers into loyal advocates.
How I can help your business grow:<8efe80624d780eba0c6493ec45140364>Facebook Ads Management: Setting up campaigns, monitoring ad spend, and optimizing for conversions to ensure your budget is used effectively.
Customer Support Excellence: Managing email, chat, or phone support (Zendesk, Freshdesk, or Shopify) with a focus on resolving issues quickly and maintaining a positive brand image.
Engagement & Feedback: Using real-time customer feedback to suggest improvements for ad copy or product offers.
Tools I am proficient in:
Ads: Meta Business Suite, Ads Manager, Pixel setup.
Support: Zendesk, Freshdesk, LiveChat, Slack.
General: Google Workspace, Canva, Trello/Asana.
I am a proactive communicator who values transparency and long-term results. Let’s hop on a quick call to discuss how I can help scale your operations and take the pressure off your daily task list!