I am a detail-oriented Virtual Assistant with 4 years of experience supporting US-based teams in administrative, academic, and customer support roles. I specialize in managing complex schedules, high-volume communication, and time-sensitive documentation. Recently, I completed specialized training in Truck Dispatching and Freight Operations to provide dedicated back-office support for the logistics industry.
Core Skills
Administrative Support: Expert in
Logistics & Dispatch: Proficient in load board searching (DAT, Truckstop, Doft), track & trace, and rate quoting .Data Management: High-accuracy data entry and CRM maintenance (Wave CRM) .Technical Background: Strong adherence to compliance and technical workflows, backed by a degree in Aircraft Maintenance Technology .
Technical Toolkit
Logistics Tools: DAT, Truckstop, Doft, Google Maps (Route Planning), and FreightClassCalc Productivity Suite: Microsoft Excel, Word, Teams, Zoom, and PowerPoint .
Academic/CRM Systems: Canvas, Moodle, ProctorU, and Wave CRM .
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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