Bernard

Assistant Team Leader - Customer Service Representative, Email and Chat Support,

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Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

July 17th, 2026 (3 days ago)

Member Since

September 15th, 2020

Profile Description

My most recent job was as an Assistant Team Leader at Digital Minds BPO Services Inc., where I worked from October 2020 to June 2026. I supervised and supported customer service representatives, handled customer escalations, coached new tea ---------- mbers, monitored team performance, and helped ensure daily operations ran smoothly.

Before that, I worked in customer chat support and online marketing, giving me over 15 years of experience in customer service, operations, and team support. While most of my experience is in the BPO industry, many of my responsibilities—such as administrative support, customer communication, data entry, reporting, and using CRM tools—are directly transferable to remote and freelance roles.

I am now looking to transition into a full-time remote position where I can use my leadership experience, customer service skills, and strong work ethic to help clients achieve their goals.