Emerson

Digital Marketing Analyst | Web Developer

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $6.65/hour ($1,280.00/month)

Bachelors degree

Last Active

January 24th, 2025 (518 days ago)

Member Since

March 29th, 2020

Profile Description

I have worked as a Customer service specialist and Technical Support Analyst for the past 5 years in the BPO Industry (Call center outsource here in Philippines that normally works at night). I also have experience working as a Back Office specialist remotely for a US client for one year. Working in the industry for a long time, I have been used to dealing with customers. I always ensure that every customer is satisfied at the end of the interaction. I am also familiar with order fulfillment and managing tracking numbers/orders of customers. I am also used to doing different tasks related to Customer Service like account notation, customer follow-ups, outbound reach out, email, chat, daily reporting and many more.

Skills and Abilities:
• Social Media Manager
• Well-versed in technology
• Flexible and Fast learner
• Web Developer
• Extensive experience in dealing with
irate clients.
Communication Skills - Fluent in English both verbal and written communication.
Technical Skills - Well-versed in tools like MS Excel, Word, Google Docs, Spreadsheets, and in CRM's.
Critical thinking and problem solving skills
Typing Skills - 45WPM
Comprehension Skills
Multi-tasking Skills
Fast learner - Always willing to be trained